Lucy's View: Clash of the Titans- Sony vs. Microsoft E3 showdown

The claws were out at E3 last week when Sony released this very tongue in cheek response to Microsoft's Xbox One announcement, which explained that new DRM (digital rights management) restrictions will result in harsher controls on lending, sharing and trading games:



Microsoft claim that the new restrictions will actually improve the gaming market. With a new cloud-based system, Microsoft explained how a user will simply be able to log onto any Xbox One console and access their full games library, and that up to 10 family and friends can have accounts on the same console, and access all content stored on there. Furthermore, this system will allow downloads of new releases at the same time as the disc version enters the shops, so no more late night queuing. And really, what would be the point now that a disc will only be needed once to install the game, then it becomes surplus to requirement. (Anyone else think this screams of PC gaming?)

However, there is a downside to all this. Get banned from Xbox Live and you lose all your game licences, oh, and you can't play offline, and the console has to connect to the internet once every 24 hours if you're playing on your own console, once an hour if you're playing your games on a friend's console.

The Xbox One- someone commented it looks like a VCR,
I can't help but agree.

As far as trading goes, you can digitally give your games to your friends if you no longer want them, as long as they have been your friend on your Xbox account for more than 30 days, and you can only give your game away to one person. As far as I can tell you will be able to trade games developed by Microsoft through traditional means, for example CEX in the UK, but the retailers must pay a fee to be able to resell.


Trying to clear up the confusion

I must state at this point that there is an awful lot of confusion over what these restrictions mean / don't mean for the average gamer. I have done my best to decipher the endless rants (there are literally hundreds), and the occasional bit of praise for the new system. The general consensus though, is that Microsoft brought nothing but bad, and confusing, news to the E3 table.

But before we take our hats off to Sony and claim, as others put it, that they 'won' E3, I decided to have a deeper look into what Microsoft are trying to do, and why.

Under the surface of what seems like a power trip from Microsoft, it appears that the Xbox One, and its new restrictions, are designed to sustain / encourage, (depending on your opinion of the gaming world), social gaming. At the same time Microsoft are handing power back to the publishers and developers, allowing them to opt in to allowing re-sales of their games, and in turn giving them control of the distribution of their products. In fact, this guy argues a pretty good case as to why the new DRM restrictions are not all doom and gloom, and raises the point that developers have to make a living too!

I'm still not convinced...

The Play Station 4- definitely smarter looking in my opinion.

Others have also argued an excellent point though: would this set up work in any other market? Look at books for example. Do I have to have known someone 30 days before I can give them a book? The same goes for DVDs, pens, or anything tangible really. If I have bought a disc, surely that is my copy to do with as I please (within the constraints of the law of course). And this is where Sony's argument sits, they are quite realistic about the fact that people may want to lend or even pass / sell games on. It could be argued that lending leads to more sales, in a 'try before you buy' sense.

Maybe, like hundreds of others out there, I have got the wrong end of the stick. What worries me more is the hundreds that have no idea about any of this, and who's brand-loyal children will be going crazy for the £429 Xbox One this Christmas (it's due for release in November). Yes, that's how much it's going to be. The Play Station 4 undercuts it by £80, at £349, but does not include their camera add on. So there is a lot of money to be invested here. And as a friend rightly pointed out, he is a lot less inclined to spend another £50 on a game, that after a period of time, (either after completion or out of boredom), he cannot sell on to get a bit of money towards their next purchase.

Here at the studio we would love to hear your thoughts on this. I may have opened a can of worms, but who doesn't love a good debate? Leave us a comment or tweet us @ubd_studio



Source of Information:
http://ubersocialmedia.wordpress.com/2013/06/12/sonys-social-agility-thwarts-new-xbox-one/
http://www.wpcentral.com/lets-talk-xbox-drm
http://www.neowin.net/news/anonymous-xbox-engineer-explains-drm-and-microsofts-xbox-one-intentions
http://www.eurogamer.net/articles/2013-06-07-xbox-ones-used-game-policies-to-lie-with-publishers
http://www.bbc.co.uk/news/technology-22850409

Annabel's View: European Confectionery Brands- My Sugary Inspiration

The 'Face of Kinder' campaign.

Recently, Kinder launched the new campaign, 'The new face of Kinder' and I've seen it everywhere. The ads use naive and whimsical pencil-drawn-style illustrations and type. It's a great way to get kids and parents actively involved in the brand.

Having had a couple of holidays in Germany, I know how important their confectionery is to them, how the aisles and aisles of chocolate and gummy bears running down the Galeria Kaufhof food hall (large German department store) are much-loved by residents and visitors too.

For inspiration for children's brands and confectionery brands, I often think to those long aisles of colourful packaging and soft sweet scents, and the light-hearted adverts that make us smile.

Haribo and Maoam

One of the most popular German brands is Haribo. I bet we all know their strapline by now. To get some childlike inspiration and a smile on your face, watch the Haribo and Maoam (sub-brand) ads here:



Maoam ads: www.maoam.de/lang/enGB/index.html

Ferrero and Kinder

And for more inspiration watch the Ferrero and Kinder ads here: www.ferrero.co.uk/?IDpagina=1776

To see the New Face of Kinder campaign, with its lovely typography and illustration style, and to enter your little'un: www.faceofkinder.com

Ferrero is currently running two competitions: to design and win your own bike helmet, and to win a family cycling holiday at Centreparks, with its other sub-brand Nutella. The brand is very much about family involvement, which is smart; it's the parents who buy the product.

Ever noticed that the Nutella and the Kinder logos use a similar style? That's brand continuity, the subtlety that lets you know the two brands are connected.

Milka

Another great European brand, founded in Switzerland, is Milka (now owned by Kraft, together with Cadbury's and Oreo), who took their purple cow from the packaging and made it into a purple chocolate icon:

Ritter Sport

And for the adults, who love their continental chocolate, take a look at the clean, fresh and colourful Ritter Sport packaging.

Ritter Sport, founded in 1912, was the first chocolate company to use yoghurt in 1970 – an innovative move, and brave for a small family-owned company; the packaging very much reflects the business.

It's also great of Ritter Sport to put their packaging evolution on the website so we can see how they have evolved over the years:

From my research I gather the museum and factory in Waldenbuch, Germany, or the museum in Berlin, Germany, are very much worth a visit:

Ritter Sport shop at the Waldenbuch factory, credit: www.joetheexplorer.com/

Ritter Sport Museum, Berlin

The chocolatiers can create your own bespoke Ritter Sport bar to take home …or consume on the spot.

Are you hungry yet?

Personalisation: putting people in your marketing strategy

Just two of the 150 names available on Coke products this summer.

By now we are sure that you have all seen Coca Cola's latest marketing campaign: "Share a Coke with..." It appears that personalisation is a big thing in the food and drink industry at present.

Personalisation can be as simple as using a lead or client's first name on an email, or you could go to the extreme like Coke, and put your customers' names on the products.

Coca Cola have used the top 150 names in the UK to create personalised bottles of regular Coke, Diet Coke and Coke Zero, the idea being that you share the bottles with friends and family.  The campaign is set to be around all summer, and Coke are even hosting events for those whose name do not appear on the shelves, allowing them to have personalised bottles printed.

The one and only name featuring on an Irn-Bru can

HP Sauce are also jumping on the personalisation bandwagon specifically for Fathers Day (June 16th). Using a Facebook competition, HP are allowing 100 of their biggest fans to win personalised bottles of sauce for their dads. No surprises that your chances of winning are doubled if you choose to share the campaign on your Facebook timeline. HP Sauce state that the reasoning behind the campaign is to reward their most loyal fans (and their dads) in "a new and exciting way".

A slightly tongue-in-cheek nod to personalisation is Irn-Bru's new can. Following on from their TV campaign, the scottish soft drink has released pictures of a personalised can, but it's only suitable if your name is Fanny. Unfortunately the can is not available in stores, and there is no word as yet that it ever will be.

An example from the HP Sauce campaign.

Personalisation is a rewarding strategy, both from the prospective of the
business, and your audience. The customer feels that they are being given something back from the company, and the company is able to encourage loyalty and advocacy.

Do you use personalisation in your marketing strategy?





Sources of Information:
http://www.thedrum.com/news/2013/05/31/hp-sauce-offers-facebook-fans-chance-win-personalised-bottles-father-s-day
http://www.thedrum.com/stuff/2013/05/31/irn-bru-jumps-personalised-can-bandwagon-suitable-only-people-called-fanny
http://www.coca-cola.co.uk/faq/products/share-a-coke.html

30 years of 'Now that's what I call music!'

"Now that's what I call music!" has been part of our vinyl / cassette / CD / mini disc / download collections for 30 years, and is a name that is recognised by tweens and 40-somethings alike (maybe older if you have a cool grandma!). At some point, you probably owned a 'Now', whether it be 1 or, the most current, 84 or any in between.

Now! took over from the cheap and nasty compilation albums of the 70's and gave the public what they had been waiting for, all the biggest hits on the same album. They also gave lesser known bands and singers a chance to be heard, as producers often cut deals to push new artists; e.g. "you can have Phil Colins if you feature these two tracks (from lesser known bands) on the album too". This has resulted in the Now! albums providing an eclectic mix of music three times a year since 1983. Despite rival record companies offering similar compilation albums from time to time, none have managed to knock Now! off the top spot.

NTWICM 3 featuring the pig as
part of the branding.

The first Now! album.

The back of the first Now! featuring
the poster from which the series got its name.

We were surprised to discover that the Now! series was created by Virgin, for some reason we just assumed it was its own brand, it has been such a huge success without having to broadcast who created it!

After watching ITV's documentary, and doing a bit of research, we found out some more facts about Now! some of which are quite surprising:

- The first ever song to appear on Now! was Phil Colins - You can't hurry love.

- Girls Aloud are the longest running consecutive artists having appeared on 13 Now! albums (54 to 66).

- Songs are edited to remove swearwords, this happened to ruin the concept of Mark Owen's song Four Minute Warning, which, you guessed it, was supposed to be exactly four minutes long.

After Now! 5 the pig was dropped.

At this point Now! had found their
signature look. This grouping of text
has not changed much since.

By Now! 18 the 'snooker' ball logo
was dropped for a bolder look.

- Now 4 was the first album to be released on CD.

- Madonna has never appeared on a Now! album, and was once knocked off the number one chart spot by Now! 10. She campaigned for compilation albums to have a separate chart.

- The series has had over 100 million sales globally.

- Many countries have their own versions of Now! including Korea, Turkey, Israel and Norway.

- The total number of tracks on the UK Now! albums is 2693.

The lastest numbered Now! album.

The pigs have made a come-back on
the commemorative album.

All of this got us discussing the first Now! albums that we bought. Owen has the first 'Now that's what I call music!' on tape! (Thinking about this caused a couple of laughs reminiscing about the issues we faced with tapes, such as winding the ribbon back in with a Biro). The first album Lucy remembers listening to is Now! 42, which included the likes of Steps, Billie and the Spice Girls. Annabel remembers Now! 43 as her first album, and Ross has Now! 44 somewhere at home, and he distinctly remembers that CD featuring Eiffel 65's 'Blue'.  

Which was the first Now! Album you bought?

Sources of Information:
http://en.wikipedia.org/wiki/Now_That%27s_What_I_Call_Music!
http://fatherandy2.proboards.com/thread/46675#
http://www.nowmusic.com/

Annabel's View: Mr. Waterstone's new app 'Read Petite' in development

The new service
expected this autumn.

A new reading app, called Read Petite, is due to be launched to the public in autumn. For any traders who've missed this piece of news, it was launched to trade at the London Book Fair in April.

Read Petite is founded by Tim Waterstone (founder of the book retailer Waterstones) along with literary agent Peter Cox, the former editor of The Bookseller magazine, Neill Denny, and founder of book supply chain specialist, Batch, Martyn Daniels.

The app will allow more people, who may be interested in literature but are short on time, to get in on some wonderful literary pieces. You could expect short stories by Graham Greene and Aldous Huxley.

"A lot of the best short fiction has never been properly exposed, because publishers don't find it commercially comfortable," says Waterstone. "Even with a collection, how do you package it? It's difficult in print: traditionally, money was used up on production and distribution, and not enough was left for promotion. In the digital world, production costs are virtually nil, and distribution costs don't exist, so you're left with a much cleaner sheet."

Each book will be under 9,000 words, and many will be serialised, allowing the reader to dip in and out of series comfortably. Denny and Waterstone, when chatting to the Guardian, spoke of their excitement at reintroducing the art of the cliffhanger, and how e-readers have increased people's appetite for a short story.

Some have dubbed Read Petite as the Spotify of the literary world, which some claim has poor quality control. However, Waterstone guarantees that only high quality material will be featured, and authors appearing on this new service will already be "an established, published writer". Although this does not mean the actual works themselves will have been published in the past.

Interesting news, not only for this commuter consumer, but also for the writing industry.

There is no doubt the service will provide a great platform for published authors everywhere. However, I do think it is slightly unfair that those wishing to be published on the site must have been published in traditional print first. Read Petite could be missing out on some great works by those wishing to publish, but who are short on time and resources. The site could have provided the opportunity for authors' first short(s) to be earning the money to fund the next in the series. That way Read Petite would be good news for new writers, as well as those who are winding down their writing careers. (In any case, bad news for printers – sorry.) It will be interesting to see if policies change over time.

Further to this, the possibility of Read Petite publishing journalism is also on the cards if the funds keep coming; "if the site works, if the total subscriptions are high enough, it should leave a decent sum", Waterstone told The Guardian. The details of how this will run have yet to be confirmed.

An interactive app that allows you
to be part of the story.

Another reading app that came to my attention while researching Read Petite, is Versu.

Versu is an interactive app, that allows you to become one of the characters in the story, and to make choices about what your character will do next, to see how your fellow characters react, and react to them. Less likely to be literary genius, but will perhaps attract a younger market than Read Petite.

Either way, at least we might be reading more.

As a twenty-something who is often short of time and can often feel uncommitted to a lengthy tome, I look forward to Read Petite. And, as someone who knows a few young writers, I am very happy at the new opportunities that may arise here for them.

To subscribe for more information from Read Petite, see readpetite.com.
To find out more information about Versu and to get the app, see versu.com.

Are you looking forward to the release of Read Petite?

Sources of Information:
http://www.telegraph.co.uk/finance/newsbysector/mediatechnologyandtelecoms/digital-media/9985362/Waterstones-founder-to-launch-Spotify-for-books.html
http://www.theinquirer.net/inquirer/news/2260971/waterstones-founder-will-launch-a-spotifylike-digital-book-service
http://www.guardian.co.uk/books/2013/apr/09/tim-waterstone-reading-entirely-digital

Owen's View: Looking to extend brand reach – at the cinema

Robert Downy Jnr. as Tony Stark in Iron Man 3.

Having just watched Iron Man 3, which I really enjoyed, I found myself particularly drawn to those brands and their products both obviously (Audi and Oracle) and subtly (ABB and FIOS products) injected into the movie. I even missed some, which others have since highlighted.

It is almost laughable now how brand product placement is something we come to expect as part of our movie experience. Not since Minority Report have I been blown away how cinema can exploit the captive audience of the cinema. 

Do you know what this little icon means?
 

The 'PP' icon used in the UK for programmes
containing product placement.

Product placement has been common on UK television since February 2011, when the 'PP' symbol was introduced. The EU define product placement as "any form of audiovisual commercial communication consisting of the inclusion of or reference to a product, a service or the trade mark thereof so that it is featured within a programme".

This form of advertising is popular due to its ability to show products in context, for example how people interact with products, and how a product interacts with its environment. This facilitates an emotional connection between the product and the audience. Product placement on commercial television has been common practice in the US for a lot longer than in the UK.

However, long before television entered our homes, product placement was already taking place in the cinema, with the earliest instances taking place around 1895! More recent, and much more well-known, instances of product placement include a Capital One credit card in 127 Hours, Domino's Pizzas in Teenage Mutant Ninja Turtles, Nike trainers in The Terminator, and Heineken lager in Skyfall.

Is product placement effective?

One of the sarcastically obvious product placements in
'Wayne's World'.

Quite simply, yes it is. There are several ways to measure the effectiveness of product placement, one being implicit memory. A study used the film 'Home Alone' to test the product placement of Pepsi. One group of children watched a clip of the film featuring Pepsi, and when asked to pick between Pepsi and Coke, 67% of the children chose Pepsi. Out of a group of children who watched clip of 'Home Alone' which did not feature the soft drink, only 42% chose Pepsi.

Studies have also shown that a number of factors can affect the success of a product placement, including the attractiveness of the characters, and the degree of subtlety used when placing the product. The 1992 film 'Wayne's World' did a great job of highlighting how to do product placement badly in their parody. In the scene both Wayne and Garth decry product placement while at the same time blatantly promoting many products by looking directly at the camera, holding up the product, smiling widely, and sometimes giving a thumbs-up. 

And as for Iron Man 3...

The main product that I was drawn towards through the excitement, action, thrill and MARVEL madness was the Audi R8. This is more than likely why I really like the super car and Audi as a brand but one thing I did not notice was the fact that Audi appear to have category exclusivity in the film. It has been pointed out that one of the cars in the film is a Mustang, however does not carry the Mustang logo.

Audi take centre stage in the Iron Man movies.

I was also intrigued by some of the sunglasses Tony Stark was wearing. Several eyewear brands were represented throughout the film but the one that caught my eye was the luxury brand Matsuda, who have a very cool website! You can also check them out on Twitter.

And of course MARVEL did not forget to advertise the Avengers franchise with their trademark bonus clip after the credits!

However, it has been questioned whether product placement was taken too far in Iron Man 3, especially in the chinese version. Chinese audiences we treated to an extra 4 minutes of footage, but from the reviews it seems that most of this footage was used to promote a cheap chinese milk brand!

What about the future?

Product placement occurs everywhere; in our streets, on our screens, in our books, everywhere. Are we as creatives going to be asked to persue further avenues to promote and advertise a brand's products and services? Red Bull have already gone to the heady heights of space to push the boundaries, we're pretty sure that if practicality hadn't have gotten in the way Felix would have been enjoying a can just before he jumped to earth...

Notice how his suit is Red Bull branded.

We'd love to hear what you thought of Iron Man 3, and what you think about product placement in general. Leave us a comment or tweet us @ubd_studio.

Sources of Information:
https://en.wikipedia.org/wiki/Product_placement#Product_Placement_in_Historical_Cinema
http://brandsandfilms.com/2013/05/product-placement-slideshow-iron-man-3/
http://www.comicbookmovie.com/fansites/JoshWildingNewsAndReviews/news/?a=78666
http://www.guardian.co.uk/media/2010/dec/20/ofcom-product-placement-uk-tv
http://www.slashfilm.com/5-things-that-bothered-me-about-iron-man-3/

Sensible Social Media

The careless tweet that may have cost a woman's career.

Social media is becoming an ever more popular form of marketing for businesses worldwide, but used incorrectly this instant, and free, form of communication can become a disaster for even the biggest of companies. This week has seen another three social media blunders each resulting in a huge backlash from the public. There are lessons to be learned here.

Making an 'opportunity' out of a crisis will never work

Without a doubt the biggest social media error of the week comes from Friends Reunited, who posted a rather insensitive tweet following one of the most horrific incidents to affect the UK in recent times. After public reaction to other such social media mishaps in the last few months, it is seemingly obvious that unless your sending your thoughts / condolences, it's probably best not to say anything at all, let alone newsjack and try and force a marketing opportunity out of a tragedy. Friends Reunited have since apologised, suspended the person responsible, and have stated that the post was not cleared by management. Another lesson here, know who has access to your accounts!

Strong personal opinions should be kept away from the internet
 
It's not just companies that can be affected by the power of social media. A flippant tweet by a 21-year-old trainee accountant explaining how she hit a cyclist may have jepordised her career. The girl has already been suspended from her job and has stated her contract may be over. It doesn't matter whether you are the social media manager for a huge company, or simply expressing your opinion on your own personal social media accounts, you are at risk of putting damaging information out there. Do not post anything which you may later regret. Sure there is a delete button, but you can't delete those hundreds of screen grabs just by removing the original post, and you can't stop those hundreds of screen grabs from being circulated, and hate being directed towards you. Do yourself a favour and think before you tweet / post, please!

If someone loves your brand, do not give them reason not to
 
Not as controversial as the other two examples, but potentially as damaging to the company, was the way that Fererro handled a Nutella superfan this week. Sara Rosso created World Nutella Day in 2007, and the event has over 40,000 fans on Facebook. However, Fererro initially panicked, and delivered a cease and desist notice against the event, claiming that their branding was being used incorrectly on the fan page. Luckily, Ferrero backtracked and are now supporting the event. But why the panic? Fans are a great asset to a brand, they are an opportunity, not a threat, especially when they already have 40,000 fans of their own!  We hope Fererro are now making the most of this and are assisting Sara. Send her the brand guidelines, help her use them correctly, make her a brand ambassador, reward her loyalty.

There are those who get it right
 
A great example of how brands can reward their superfans, and use social media in a positive way, comes from Taco Bell, who have been sending rings and hand written letters to their 'special ladies'. These ladies are all high profile celebrities, but they are also people who apparently promote their love for the chain on their social media accounts. This may seem a little bit odd, but a picture is worth 1000 words and some of the receivers of these rings have taken to Instagram to show them off, jackpot for Taco Bell.

What lessons have you learned through using, or watching others use, social media?